Use a custom domain for your collection page

Point a subdomain like testimonials.yourcompany.com to your KudosWall collection page by adding a CNAME record in your DNS provider.

By default, your collection page lives at https://kudoswall.org/collect/your-slug. A custom domain lets you replace that with a subdomain you control — for example, testimonials.yourcompany.com — so the page feels native to your brand.

Custom domains require a Pro, Agency, or Lifetime plan. This feature is not available on the Free plan.

Set up your custom domain

1. Open the Domain tab

   Go to Dashboard > Collections, open the collection you want to configure, and click the Domain tab in the collection editor.

2. Enter your subdomain

   Type your full subdomain in the Domain Name field — for example, testimonials.yourcompany.com. Use a subdomain, not your apex domain (more on this below).

3. Click Save

   Click Save to register the domain with KudosWall. The editor will show DNS setup instructions.

4. Add a CNAME record in your DNS provider

   Log in to wherever you manage your domain’s DNS (Cloudflare, Namecheap, GoDaddy, etc.) and create the following record:

   Field	Value
   Type	CNAME
   Host	testimonials (the subdomain part only, before the first dot)
   Target	kudoswall.org

   Save the record in your DNS provider’s dashboard.

5. Click Verify DNS Now

   Return to KudosWall and click Verify DNS Now in the Domain tab. KudosWall checks whether your CNAME record is resolving correctly.

6. Confirmed: Verified & Ready

   Once verification succeeds, the status changes to a green Verified & Ready badge. Your collection page is now accessible at your custom domain.

DNS propagation time

DNS changes can take anywhere from a few minutes to 48 hours to propagate worldwide, depending on your provider and existing TTL settings. If verification fails shortly after adding the record, wait 15–30 minutes and try again before investigating further.

Use a dedicated subdomain like testimonials. or reviews. rather than your apex domain (e.g., yourcompany.com). CNAME records cannot be set on apex domains; you need a subdomain.

Common errors and what to do

Verification fails immediately after saving

The CNAME record hasn’t propagated yet. Wait a few minutes and click Verify DNS Now again.

Verification fails after 30+ minutes

Double-check the CNAME values in your DNS provider:

• The Target must be exactly kudoswall.org with no trailing slash.
• The Host should only be the subdomain label (testimonials), not the full domain. Some providers want the full subdomain here — check your provider’s documentation.
• Make sure you saved the record and that there are no conflicting A or AAAA records on the same subdomain.

TTL is set very high

If your existing TTL (time-to-live) is 24 hours or more, old DNS data may be cached. You can lower the TTL before making the CNAME change to speed up propagation next time.

Domain shows a certificate error

KudosWall automatically provisions an SSL certificate after verification. If you see a certificate warning immediately after the badge turns green, wait a few minutes for the certificate to finish issuing, then hard-refresh your browser.