Track testimonial performance with analytics

Monitor page views, unique visitors, conversion rate, and widget click-through performance in your dashboard — then export the data as a CSV file.

The Analytics page gives you a real-time picture of how your collection pages and widgets are performing. You can see how many people are viewing your testimonial widgets, how many are converting into new submissions, and which individual widgets are driving the most engagement.

Analytics require a Pro, Agency, or Lifetime plan. If you’re on the Free plan, upgrade to unlock this section.

Opening Analytics

Go to Dashboard > Analytics. Use the timeframe selector in the top-right corner to switch between Last 7 Days, Last 30 Days, Last 90 Days, and All Time.

Overview metrics

Four stat cards appear at the top of the page. Each shows the current value for your selected timeframe and a percentage change compared to the equivalent prior period.

Metric	What it measures
Total Views	How many times your collection page or widgets were viewed
Unique Visitors	Distinct visitors, deduplicated using a privacy-preserving fingerprint
Conversion Rate	Testimonials submitted ÷ total views, expressed as a percentage
Total Testimonials	How many testimonials were submitted in the selected timeframe

A fifth card, Widget Avg CTR, shows the average click-through rate across all your active widgets.

Views chart

Below the stat cards is a day-by-day line chart of page views over the selected period. The x-axis label format adapts automatically — shorter periods use day names (Mon, Tue), while longer periods use month and date (Mar 4).

Widget performance table

The Active Widgets Performance section lists every widget in your workspace with three columns:

• Views — how many times this widget was seen
• Clicks — how many clicks the widget received
• CTR — click-through rate, calculated as clicks ÷ views

You can toggle between table view and grid view using the icon in the section header.

Top testimonials

The Highest Rated panel shows the 5 highest-rated approved testimonials in your workspace, ranked by star rating. This is a quick way to spot the testimonials worth featuring.

Exporting data as CSV

CSV export is available on Pro, Agency, and Lifetime plans.

You can download your widget performance data as a CSV file for use in spreadsheets or reporting tools.

1. Set your timeframe

   Choose the period you want to export using the timeframe selector at the top of the Analytics page.

2. Click Export

   Click the Export button in the top-right corner of the page.

3. Download the file

   The CSV downloads automatically. The filename includes the timeframe and today’s date, for example analytics_export_30d_2026-04-22.csv.

The exported file contains one row per widget, with columns for Widget Name, Views, Clicks, CTR, and Created At.

A note on visitor privacy

KudosWall does not use cookies to track visitors. Unique visitor counts are calculated using a hashed fingerprint derived from the visitor’s IP address and browser user agent — no personal data is stored and no cookies are set on your visitors’ devices.

Related

Review & approve

Approve incoming submissions so they appear in your widgets.

Plans & pricing

Compare plans to see what’s included at each tier.