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If you see an account already exists message when trying to sign in, this typically means you previously created an account using a different sign-in method (e.g., Google, email link, or password).

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Try different sign-in methods

Before contacting support, try signing in using:
  • Google – if you originally signed up with Google
  • Email magic link – check your inbox for a sign-in link
  • Password – if you set one during signup