How do I cancel my paid plan?

Cancelling your paid plan means downgrading to Free plan. Senja will not delete your account or your project.

You can do this when you are on Pro or Agency plan.

Steps to cancel paid plan

1. Go to your Billing page: https://kudoswall.org/dashboard/settings
2. Click manage subscription
3. It will take you to stripe portal

Subscription cancellation confirmation

• After you cancel your subscription, you will receive an email confirming the cancellation
• Your account will automatically downgrade to the Free plan at the end of your current billing period, and you will not be charged again

You’ve successfully canceled your subscription. Check your email for a confirmation message.

What happens when I downgrade to Free plan?

Downgrading your plan will result in the following changes to your account:

• You will lose access to paid features at the end of your billing cycle
• After your paid plan expires, you will have access to paid features for a grace period of 10 days
• All your existing assets will stay: forms, testimonials, widgets, and Walls of Love
• You will not be able to add new forms
• All your Widgets and Walls of Love will have the kudoswall branding
• If you have less than 5 testimonials, you can still collect until the max cap of 5 testimonials is filled
• If you have more than 5 testimonials already, new testimonials will be locked/hidden